Testimonials

What Clients Say About Working With ECI.

Over 20 years, Susan has worked with thousands of individuals and hundreds of organisations. Here is what some of them have to say.

What makes you jump out of bed?! Starting with this question makes me weigh my daily commitments and where I designate my time. We all want happiness but so often we get caught in the rat race and forget how to self-regulate. Susan Tan’s DIY to Happiness Toolkit is a great reminder to wake up happy every day!

Joy Quek
Microsoft Singapore, Regional Partner and Channel Marketing Lead

While working on a healthcare service project with an Agency in Singapore, we were able to engage Susan as a consultant, head coach, and trainer for the health coaches in the program. Susan came highly recommended and was instrumental in the development of the training curriculum. She also led the training, assessment, and mentoring for our client’s first group of health coaches in the program. Her professionalism, teaching skills, and excellent relationship with our team and the client were invaluable to the project and the success of the program.

Gretchen Addi
IDEO alum

Susan is adept at her role as consultant to design, set up and operate health coaching services especially including digital modes.

She is able to anticipate clients’ needs, supervise coaches and create content that is relevant. Her work reflects the latest healthcare practices and up to date evidence-based medicine.

It is our pleasure to have had Susan at Sheares Healthcare.

Lee Sing Ai
Sheares Healthcare Group, Director, Development (Health Systems)

I’ve had the pleasure of working with Susan for a series of trainings, (she) is truly a master in coaching pharmacists. Susan’s passion and authenticity in being a coach were evident in her training sessions.

Chloe Meiyi Li
ex-Johnson and Johnson, Medical Affairs

The 2-day Health Coaching for Older Adults workshop is definitely enriching. Susan is indeed incredible in delivering the techniques with illustrations to make the workshop interesting and impactful to new learners like us. Thank you Susan for sharing so much in so little time together.

Jason Chin
Security WSQ Assessor/ Aviation Security Inspector

Susan was our mentor during our start up health coaching programme. She taught us motivational interviewing and ways to incorporate it into the “Singaporean way”.

And what works for certain individuals and what doesn’t, and it was a really fruitful experience working with her. Being under her supervision for that period of time has led me to improve my health coaching skills, interactions and people management skills! Thank you!

Fazliana Binte Mohamad Yusof
Bridgepoint Health

Susan is a fabulous and a passionate woman! It has been a privilege working with her. I engaged Susan to develop training curriculum and deliver training for working adults in the areas of employability skills, customer services and elder care related topics. These programmes had benefits thousands of people and made a difference to their life.

Amy Teo
National Volunteer and Philanthropy Center
Director, People and Corporate Service

I’ve had the pleasure of working with Susan is a great trainer who not only empower us with relevant knowledge but also inspires us.

Sherry Yeo
Blossom Seeds, Active Ageing Director

In the coaching profession, continuous mentorship and networking are essential to performing at our best.

Ms. Susan Tan embodies this collaborative standard, encouraging coaches to share resources and best practices for diverse client profiles.

For anyone looking to advance their practice or explore the active ageing domain, I recommend connecting with Susan 👍

Yeo Sze Chung
Silver Generation Office, Silver Generation Ambassador

Have you worked with Susan or ECI?

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