Your People Are Your Greatest Asset.
We Help You Protect It.
Bespoke workplace wellness programmes — designed with you, not just for you. Trusted by P&G, Deloitte, National University Polyclinics, and 70+ organisations.
Bespoke workplace wellness programmes — designed with you, not just for you. Trusted by P&G, Deloitte, National University Polyclinics, and 70+ organisations.
Six Ways ECI Serves Organisations
Comprehensive Workplace Wellness Solutions
Bespoke Corporate Wellness Programmes
No two organisations are the same. ECI begins every engagement with a structured needs assessment — understanding your workforce demographics, health risks, business processes, and what ‘healthy’ looks like in your specific context. From there, ECI co-designs a programme that fits your culture, your calendar, and your budget.
✓ Stress management and resilience workshops
✓ Healthy ageing and chronic disease prevention
✓ The EASY with SUSAN workplace wellness series
✓ Burnout prevention and mental health at work
✓ Nutrition, sleep, and lifestyle change programmes
All programmes use the Kirkpatrick Evaluation model — you receive a post-programme report with measurable behaviour change outcomes.
Motivational Interviewing (MI) Training
Motivational Interviewing is the gold-standard, evidence-based communication approach for supporting behaviour change. Susan has taught MI to third-year medical students at NUS Yong Loo Lin School of Medicine for seven years, and has delivered MI programmes for NHG Academy, National University Polyclinics, and the Health Promotion Board.
✓ HR business partners and line managers
✓ Healthcare practitioners including health and wellness coaches in preventive care settings
✓ Managers conducting return-to-work conversations
✓ Care coordinators and community health workers
MI training is available as a half-day, full-day, or multi-session programme. Customised to your team’s context and existing communication frameworks.
Health and Wellness Coaching Workforce Development
If your organisation wants to build a team of credentialled health coaches — in a hospital, a corporate wellness function, or a longevity clinic — ECI provides the complete pathway: competency assessment, training, SBHS certification, and ongoing supervision.
✓ Coaching competency assessment and gap analysis
✓ Portfolio assessment for experienced practitioners
✓ SBHS Health and Wellness Coach Certification
✓ Registry application and certification support
Susan established and chaired Singapore’s Health and Wellness Coach Registry at the Health Coaching Chapter of the Society of Behavioural Health Singapore. She brings the national standard-setting rigour to your internal workforce development.
Longevity Clinic & Healthcare Coaching Operations
Building a health coaching service inside a clinical setting requires far more than hiring coaches. It requires a defined operating model, scope-of-practice boundaries, SOPs, referral and escalation pathways, quality assurance frameworks, and a competency-certified workforce.
✓ Service model design and client journey mapping
✓ Coach onboarding, supervision and quality assurance
✓ Onboarding and escalation protocols
✓ Longevity health coaching by Susan Tan (Master Health Coach)
ECI has designed and delivered coaching operations for Bridgepoint Healthh (formerly Sheares Healthcare Group), the Healthy Longevity Research Clinic (NUS Centre for Healthy Longevity), and CareSense,ai.
AI-Enabled Coaching Innovation
Susan has enabled preventive health and coaching innovation at CareSense.ai, designing and training health coaching AI agents that combine wearable-derived data, and lifestyle analytics — with structured escalation to human coaches in clinicians where appropriate.
✓ Coaching model design for AI-enabled platforms
✓ Clinical validation input and scope-of-practice frameworks
✓ Corporate and clinical partnership proposition development
✓ Human oversight, escalation and handover protocols
✓ Workforce training for teams working alongside AI tools
Speaking, Facilitation & Executive Forums
Susan has spoken at CEO summits, executive forums, scientific conferences, and industry roundtables across Singapore and the APAC region. She is on the Scientific Committee for the International Congress of Behavioural Medicine 2027 (Singapore).
✓ Keynotes for health and wellness coaching
✓ The business case for workplace wellness
✓ AI and the future of preventive health
✓ Healthy ageing and longevity in the workplace
The ECI Difference
Why Organisations Choose ECI
Clinical Grounding
Every programme is designed by a Registered Nurse and Educator with 30+ years of clinical and behavioural science expertise — not a generic wellness vendor.
Co-Creation, Not Templates
ECI conducts a structured needs assessment before designing anything. You receive a programme that reflects your workforce, not a generic template.
Measurable Outcomes
All programmes use the Kirkpatrick Evaluation model. You receive a post-programme report with evidence of behaviour change.
National Credibility
Health Promotion Board National Smoking Cessation Certification Provider for 10 years. Educator at National University of Singapore and Nanyang Technological University Singapore. Chair, Health Coaching Chapter, Society of Behavioural Health Singapore.
Social Enterprise Values
Founded in 2003 as a social enterprise with a mission to build a healthier Singapore — not to maximise revenue.
Full-Spectrum Expertise
From individual coaching to longevity clinic design to AI coaching model development — ECI spans the full spectrum of preventive health.
“We don’t just train your people. We change how they think about their health and their meaning and purpose in life — and give them the tools to act on it.”
Susan Tan, Founder & Principal Consultant, ECI Consulting Holdings
ECI’s Track Record
More Than Two Decades of Measurable Impact
Let’s Talk About Your Organisation
Book a free 30-minute discovery call. Susan will review your needs and propose a co-created programme that fits your workforce.